Memorial Weekend Hours for 2022

Memorial Weekend Hours for 2022

Dillon Gage trading room and refinery will be closed Monday, May 30th, in honor of Memorial Day.

FizTrade.comTM electronic trading hours*:

  • Sunday, May 29th: 5 pm Central (CDT) through Monday, May 30th at 1:30 pm CDT
  • Monday, May 30th: Reopens 5 pm CDT and continues normal hours

Have a safe Memorial Day Weekend.

*Subject to change without notice. Hours are dependent upon Globex Market hours.

IMPORTANT NEWS ON FEDEX CHANGES

IMPORTANT NEWS ON FEDEX CHANGES

FedEx Express and FedEx Ground will enable ID scanning functionality for deliveries of “Adult Signature Required” (ASR) packages in the U.S. The ID scanning technology reduces manual data entry at point of delivery, improving accuracy of recipient information and increasing efficiency.

Please inform your customers about the upcoming change to how Federal Express will be delivering packages sent with “Adult Signature Required.”

How to help your customers prepare for this change

Please have your valid government-issued photo ID ready at the time of delivery.

Effective 06/28/22 FedEx will introduce scanning technology that electronically captures the recipient’s first initial, last name, and automatically verifies that age requirements are met for shipments requiring an adult signature at delivery. The software does not record or store any other personal data (e.g., driver’s license number, birthdate, home address, etc.).

Easter Weekend Hours

Below are the Dillon Gage Easter weekend holiday hours.

Trading room and refinery hours:

  • Thursday, April 14th – Close at 4:00pm Central Time (CT)
  • Friday, April 15th – Closed
  • Monday, April 18th – Resume normal hours

FizTrade™ electronic trading hours:

  • Thursday, April 14th – Close at 4:00pm CT
  • Friday, April 15th – Closed
  • Sunday, April 17th – Open at 5:00pm CT
  • Monday, April 18th – Resume normal hours

A happy and safe holiday from the Dillon Gage family to yours!

Winter Weather Alert

The Dallas Metroplex and much of the Eastern half of the United States is experiencing a severe Winter storm. Federal Express provided an alert stating that due to the freezing rain and icy roads there have been significant interruptions in service at their Memphis and Indianapolis distribution hubs. This weather has also caused the cancellation of pick-ups and deliveries in Dallas. Additionally, UPS is likely to experience a reduction in service during this weather event.

Please be aware that you will likely see no movement in packages within this region for a few days.

Thank you for your understanding.

2021 Holiday Hours

2021 Holiday Hours

Dillon Gage wishes you and yours a happy, healthy holiday season.

The chart below details the holiday schedule for all DG departments for the 2021 Holiday season.

We look forward to serving you in 2022!

How to Mitigate Potential Delays

How to Mitigate Potential Delays

You may have already experienced delivery delays from carriers such as Federal Express, UPS and the US Post Office due to carrier staffing shortages and other factors.

Unfortunately, we expect these delays to continue as we get closer to the holidays, particularly with the additional complication of winter storms. Continue reading →

Thanksgiving Hours for 2021

Happy Thanksgiving to you and your family!

Dillon Gage will have the following reduced hours over the holiday weekend.

FizTrade*:

  • Thu. Nov. 25th: Open all day, EXCEPT closed from Noon to 5 pm CST
  • Fri. Nov. 26th: Closes at 12:45 pm CST
  • Sun. Nov. 28th: Opens at 5 pm CST

Trading Room & Refinery:

  • Thu. Nov. 25th: Closed
  • Fri. Nov. 26th: Closed
  • Mon. Nov. 29th: Trading room opens at 7:30 am CST

We are thankful for your business.

*Based on CME hours and subject to change

July 4th Holiday Hours

July 4th Holiday Hours

While celebrating our nation’s liberty, we will observe the following hours:

FizTrade Electronic Trading*:

  • Friday, July 2nd: Normal close at 4 pm Central
  • Sunday, July 3rd: Normal open at 5 pm Central
  • Monday, July 5th: Close at Noon, opens at 5 pm Central

Trading Room and Refinery:

  • Monday, July 5th: Closed

Have a happy and safe Fourth of July!

*Subject to change without notice. Hours are dependent upon Globex Market hours.

Easter Holiday Hours

Below are our Easter weekend holiday hours.

Trading room and refinery hours:
• Thursday, April 1st – Close at 4:00pm Central Time
• Friday, April 2nd – Closed
• Monday, April 5th – Resume normal hours Continue reading →

IMPORTANT NEWS ON FEDEX CHANGES

Shipping Delay Alert

Federal Express has informed us that they continue to experience a ripple effect of delays from the storms a few weeks ago. We have been told that the hub in Memphis, which is their main sort facility, is overwhelmed. Sadly, they are not able to provide us with any insight as to when these packages will be processed. Continue reading →

Operations Alert

Updated Tuesday, 2/16/21, at 9:30 am CDT

Shipping activities will resume today on a limited scale at our Distribution Center as power in the state of Texas continues to stabilize and extreme weather subsides.

We will begin packing orders, however these will not be picked up by the carriers until next week. If you see tracking numbers in FizTrade, but no movement of the shipment, this is the reason.

Thank you again for your patience and understanding.

LABOR DAY HOURS

Labor Day Hours

We will be available for trading during the following hours.

Electronic trading available on FizTrade.com:

  • Sunday, September 6th from 5pm Central until Noon on Monday, September 7th
  • Regular electronic trading hours will resume at 5pm on Monday, September 7th

Continue reading →

2019 Holiday Hours

2019 Holiday Hours

Dillon Gage wishes you and your family the happiest of holiday seasons. The following is our schedule for 2019 holiday hours for the Winter season:

  • Dec. 24th: Trading, Refinery & FizTrade close at Noon Central (CT).
  • Dec. 25th: Dillon Gage Trading & Refinery closed. FizTrade opens at 5pm CT
  • Dec. 26th: Normal trading and refinery hours resume
  • Dec. 31st: Trading, Refinery and FizTrade close at Noon CT.
  • Jan 1st: Dillon Gage Trading & Refinery closed. FizTrade opens at 5pm CT
  • Jan 2nd: Normal trading and refinery hours resume

IMPORTANT ALERT

With the rise of suspicious activity and wire fraud, please be advised that Dillon Gage does NOT change its wire instructions via email.

Should you receive an email communication advising you of ANY address, telephone, banking or wire changes, please notify Dillon Gage immediately by calling the main number, 800.375.4243. Continue reading →

July 4th Holiday Hours

July 4th Holiday Hours

While celebrating our nation’s liberty, we will observe the following hours:

  • Wed, July 3rd: Normal hours
  • Thu, July 4th:
  • Trading room & refinery closed
  • FizTrade™ electronic trading turned off at NOON CDT & reopens at 5:00 CDT*
  • Continue reading →